FREQUENTLY
ASKED
QUESTIONS
Can I share or transfer my ticket?
3-Day passes cannot be shared or split. Single day passes can be purchased while supplies last. If you cannot attend the festival, it may be possible to transfer your pass to another person. Please email info@thebeachlifefestival.com with your Front Gate Order # and the new owner's name, email address, & phone number
What is your refund policy?
All sales are final. No refunds for illness, injury, force majeure, or weather. If the festival is postponed or rescheduled, your ticket will automatically roll over to the next scheduled festival.
How do I upgrade my ticket?
To inquire about upgrades, please visit our Early Box Office the week leading up to the festival (May 2–4, 2025) at 137 N Harbor Dr, Redondo Beach. Upgrades will only be granted if there are tickets available in your desired ticket type. The price of your upgrade will be the approximate difference between the price of your original ticket and the current price of the upgraded ticket. A Single Day upgrade of a 3-Day pass is NOT permitted.
Are Single Day tickets available?
Single-Day Tickets are on-sale now!
How do I access my tickets after purchase?
After purchasing a ticket, you will be emailed an order number from order-support@frontgatetickets.com which you can use to redeem your tickets at will call during event days. Please bring a valid form of ID matching the order recipient.
What time do gates open and close?
Gate times are subject to change, but typically are the following:
Friday, May 2nd: 1:00PM – 10:30PM
Saturday, May 3rd: 11:00AM – 10:30PM
Sunday, May 4th: 11:00AM – 9:00PM
Can I leave and re-enter the festival?
General Admission (GA) tickets will not be permitted re-entry to the festival.GA+, VIP & Captain's Pass Holders will have unlimited re-entry privileges.
Is the festival ADA-compliant?
BeachLife is ADA compliant. If you have specific needs and would like more information, please email info@thebeachlifefestival.com.
Is there parking available at the festival?
The City of Redondo Beach maintains several public parking lots at or near the festival grounds, however, parking is very limited. Captains Pass holders will have priority, on-site parking included with the purchase of a Captains Pass ticket, and can email captains@thebeachlifefestival.com for more information.
Do you offer shuttle services or public transit options?
BeachLife does not offer any shuttle or public transit options at this time. We highly recommend using our complimentary Bike Valet service at the main entrance or our local rideshare drop-off area.
Where is the rideshare drop-off and pick-up location?
Dive N’ Surf located at 504 N Broadway, Redondo Beach, CA 90277. Approximately a 5-minute walk from the main entrance.
Are lockers available for rent?
Yes! CLICK HERE.
Is there Wi-Fi available on the festival grounds?
There is no public Wi-Fi at BeachLife.
Where are restrooms located?
BeachLife has multiple banks of restrooms around the site. In General Admission, they are located inside the festival by the main entrance on N Harbor Drive and the VIP entrance on Portofino Way. VIP & Captain ticket holders will have dedicated restrooms within their own areas.
Can I bring in my own food and drinks?No outside food and drinks are permitted inside the festival. You are able to bring refillable water bottles as long as they are empty.
Are vegetarian, vegan, or gluten-free options available?
All of the above! Signage above the food vendors will signify which options are available at their location.
Where can I purchase official festival merchandise?
All year round, we have a general store listing our previous festival gear for purchase. CLICK HERE
During the festival, we have a main merch tent located in General Admission for all the current year’s official merch.Are there medical tents or first aid stations?
Our first aid booth is located in the center of festival grounds. For elevated injuries or situations, the Redondo Beach Fire Department is available for extract and/or injury treatment.
What is your bag policy?
Only clear plastic, vinyl, or PVC bags up to 12” x 6” x 12” are permitted.Small non-clear clutches (6” x 8”) allowed. Exceptions are case-by-case.
Will the festival proceed if it rains?
Yes, BeachLife is rain or shine. Rock on!
How will attendees be notified of cancellations or changes?
If we experience severe weather that forces a cancellation or postponement of the event, BeachLife will be contacting ticket holders through email as well as posting updates on our socials. Safety is our #1 priority, but if we’re able to keep the party going, we will do everything in our power to do so.
Can I bring my kids to the festival?
BeachLife is an all-ages event! Kids 6 and under with a ticketed adult are free, kids 7 and above will be required to have a purchased ticket.
Are pets allowed?
Only trained service animals are permitted. Emotional support animals are not allowed.